Uncategorized | Noah Whitmore

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If you are having an issue, please switch your theme back to a default theme and see if the issue is fixed. If not, try disabling your other plugins and seeing if the issue is fixed. If it is, then there is something on your site causing a conflict.
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Please consider sending me the following items to make your support request go 100 times faster...

1. Create a user on your WordPress site for me, make sure that it has administrator privileges (you can delete it once I am done). You can use any email address when creating this user.

2. Send me the username and password - PLUS a url where I can log in

3. If you don't want to give me that access, make sure that you send me a URL where I can view the issue at hand.

4. If you can't send me a URL, take a screenshot of the error and send it to me
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To expedite the support process, please be as specific as possible. Something like 'The click doesn't work' will not help me at all. What is the specific issue that you are having. Do you need to include a username/password and login url for me to get into your dahsboard and figure it out?
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